Download PLM's 2023 Annual Report
(Note: file size 30MB)
PLM ended 2023 with a combined ratio of 103.2%.
There were 11,560 inforce policies and a total of 5,471 accounts with PLM at the end of 2023.
We wrote 539 new accounts generating over $27 million of new business premium in 2023.
We wrote $424.2 million in direct written premium in 2023 with a 90.24% policy count retention and 106.34% premium retention.
Our total assets surpassed $680 million in 2023.
99% of PLM employees in professional development in 2023. A total of 128 exams were passed with 37 designations earned through The Institutes, and 3 other types of designations/certifications earned.
We were recognized as one of the 2023 Top Workplaces in the Greater Philadelphia area by The Philadelphia Inquirer for the fifth year in a row.
PLM participated in a total of 182 shows – 106 wood industry events and 67 insurance related events. A total of 93 different PLM employees attended these shows.
Over 2,224 brokers partner with PLM throughout the continental U.S. In 2023, 34 new brokers wrote business with PLM.
A total of $619,201 was paid in dividends to participating members of NAWLA, ABS, and NEMEON in 2023.
Our NPS score for 2023 was 72.36.
