Most of us have heard of phishing, but what about “vishing?” Instead of sending e-mails, cybercriminals make phone calls or leave voice messages to try to trick victims into giving away sensitive business and personal information like passwords, banking details, or tax information. A vishing call could be about:
- Credit cards. Cybercriminals fabricate stories to address a late payment or provide login credentials to verify or “fix” other details about an account.
- Tech support. Cybercriminals pose as a tech support representative and ask victims to respond to an e-mail or “update” a critical problem on a computer.
- Legal issues. Cybercriminals tell victims there is a lawsuit against an individual or the company and use that story to gain access to company information and employee details.
These tricks can work on anyone, from C-suite executives to interns, but employees with less training or inexperience with cybersecurity best practices are particularly vulnerable.
So what can businesses in the wood niche do to mitigate their risk? Training is critical, and employees need to know how to:
- Respond when someone asks them for financial information
- Verify the authenticity of a caller
- Involve the IT department when a vishing scheme is suspected
Training employees to properly address phishing and vishing attacks is the first step toward keeping your company and your team’s information safe. Speak with your producer for more updates on recent cybercrime, and learn more about PLM’s tools and resources for business owners looking to prepare for and respond to cyberattacks at https://www.plmins.com/products-services/coverages/
Lumber Memo: Issue 1 – 2022
IN THIS ISSUE:
- President’s Letter
- Cyber Corner: Vishing… What’s That?
- The Dovetail: Keep Your Trucks Moving – How to Hire and Retain Drivers in the Great Resignation
- Plumb Safety: Safety Standards for Both Facility Owners and Their Customers
- Spotlight On: Promotions for DiGangi & Hicks
- Spotlight On: PLM Staff Sets Record with PLM United Way 2021