The Dovetail: Joining Safety with Operations
IBHS: Risk Management in a Disaster-Filled Time Businesses face a diverse set of risk exposures today, from data breaches to slip and fall lawsuits. Yet sometimes their most serious exposures stem not from people, but Mother Nature. No matter the size or location of a business, the threat of a disaster looms large year-round. Insurance... [Read More]
The Finance Corner – Our Largest Dividend Payout in History
One of the benefits we offer our customers is enrollment in a Safety Group Dividend Program. PLM currently has 11 programs with different trade associations and buying groups. The dividend programs not only help support the associations in the lumber and wood industry, but also reward our customers for positive loss history while encouraging a... [Read More]
Plumb Safety – Safe…. Parking?
By Jeff Hendershot, Loss Control Manager If you were asked what types of auto collisions are most common, most of us would correctly guess rear-enders, intersection and backing incidents. There is another type of collision that those of us who work in the insurance industry, either processing claims or working to prevent them (e.g. Loss/Risk... [Read More]
Spotlight On: Customer Service: How May We Help You?
By Traci Barber, Assistant VP – Customer Service The Customer Service Department at PLM is staffed with Customer Service Representatives (CSRs) with over 20 years of experience in the insurance industry. Our experts work tirelessly to provide optimal service to our customers and brokers across a wide variety of disciplines. Our CSRs can assist with... [Read More]
President’s Letter
The Dovetail: Modern Fleet Technologies
By Jeff Hendershot, Loss Control Manager As technologically advanced as society has become, the human condition remains the same: people make mistakes. This is where technology is particularly valuable—to account for human error. There are several technologies that have become highly reliable and useful to company fleet managers. So, what are the most prevalent technologies... [Read More]
The Finance Corner – Who Is Overland Solutions Inc.?
By Traci Barber, Assistant VP – Customer Service Overland Solutions Inc. (OSI) is the premier auditing company with which Pennsylvania Lumbermens Mutual Insurance Company has contracted to conduct general liability audits for our policyholders. Overland Solutions Inc. has professional auditors located throughout the United States who are authorized to handle audit requests from us. If... [Read More]
Plumb Safety – Leading the Charge on Power Surge Protection
Our friends at the Insurance Institute for Business & Home Safety have sparked the conversation on power surges and preventative measures that can be taken to help minimize their potential risk to business. Any sudden change in the electrical conditions of a circuit could cause a brief burst of energy known as a power surge.... [Read More]
Spotlight On: Thomas Supplee Retirement
Tom Supplee In February, Tom Supplee, Vice President of Underwriting, retired after almost 16 years with PLM. He first started with PLM in 2002 as an Operations Supervisor. He then was appointed Assistant Vice President in charge of Operations and Customer Service in 2005 and later promoted to Vice President in 2008. During his time... [Read More]