By Traci Barber, Assistant VP – Customer Service
Overland Solutions Inc. (OSI) is the premier auditing company that Pennsylvania Lumbermens Mutual Insurance Company has contracted with to conduct general liability audits for our policyholders. Overland Solutions Inc. has professional auditors located throughout the United States, who are authorized to handle audit requests from us. If your policyholder is selected for audit, they will receive a letter from the Overland auditor acknowledging who they are, who requested their services, and why their services were requested.
In addition, the policyholder will receive a phone call from the auditor to arrange an appointment date and time. Prior to the scheduled appointment, the auditor will contact the policyholder again to confirm the appointment. Overland Solutions Inc. will only contact the policyholder at the directive from us. If at any time you or your policyholder has any questions on why Overland Solutions Inc. is contacting them, please contact our Customer Service Department where a team member can confirm that we have requested a general liability audit for the company. Customer Service can be reached at 1-800-752-1895.
Direct Deposit For Commission Is On The Way!!
We receive numerous inquiries on a monthly basis asking if we offer direct deposit for commission paid. PLM is pleased to announce that direct deposit will be available starting with your May commission payments payable in June. In the next two weeks you will receive an e-mail from PNC Bank with information on signing up for direct deposit of your commission payments. With direct deposit, you will no longer have to wait to receive your checks in the mail as you will receive your commission payments immediately and easily. With direct deposit for payable commissions, there will be no other alternative commission payment method. So, to receive your commission payment, all brokers must sign up for commission direct deposit by June 15th. Please call 1-800-752-1895 with any questions.
